Privacy policy

At Spectacular Comic Fit, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.

Personal Information We Collect

Depending on how you interact with our store, we may collect the following types of information:

• Contact information: Your name, email address, phone number, and shipping or billing address.
• Order information: Products purchased, order history, payment status, shipping details, and order confirmation information.
• Payment information: Payment details needed to process your purchase. Payments are handled by our payment providers, and we may not receive or store your complete payment card details.
• Device and usage information: Your IP address, browser type, device information, pages viewed, and interactions with our website.
• Customer support information: Information you provide when contacting us about an order, return, refund, or other inquiry.

How We Collect Information

We collect information in several ways, including when you:

• Visit or browse our website.
• Place an order or attempt to make a purchase.
• Subscribe to marketing communications, where available.
• Contact our customer support team.
• Interact with cookies and other technologies used on our website.

Some information may also be collected automatically through Shopify and other service providers that help operate our store.

How We Use Your Information

We may use your personal information to:

• Process payments and fulfill orders.
• Arrange shipping and delivery.
• Send order confirmations, shipping notifications, and tracking information.
• Respond to customer support requests.
• Manage returns, refunds, and cancellations.
• Detect, investigate, and prevent fraud or unauthorized activity.
• Improve our website, products, and customer experience.
• Send promotional communications where permitted by law and, where required, with your consent.
• Comply with applicable legal and regulatory obligations.

How We Share Your Information

We may share relevant personal information with trusted service providers when necessary to operate our business, including:

• Shopify: To host and operate our online store and process orders.
• Payment providers: To process transactions and help prevent payment fraud.
• Suppliers and fulfillment partners: To prepare and fulfill orders.
• Shipping carriers: To deliver packages and provide tracking updates.
• Tracking services: To display shipment status and tracking information.
• Analytics and marketing providers: To understand website performance and support marketing activities, where applicable.
• Legal authorities: When disclosure is required by law or necessary to protect our legal rights.

We do not sell your personal information to third parties in exchange for money. Some data sharing for advertising or analytics may be considered a sale, sharing, or targeted advertising under certain privacy laws; where applicable, we will honor your legal rights and provide the required choices.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to keep the store functioning, remember preferences, understand website usage, and support advertising or analytics.

You may be able to manage cookies through your browser settings and, where available, our cookie consent tools. Disabling certain cookies may affect some website features.

Order Tracking Information

When you use our Track Order page, your tracking number may be processed by a third-party tracking provider to retrieve shipment information.

Tracking information may include shipment status, tracking events, carrier details, and delivery updates. Please avoid entering personal information other than the tracking information requested by the page.

The tracking provider may process information in accordance with its own privacy policy and terms.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet legal or tax obligations.

The retention period depends on the type of information and the purpose for which it was collected.

Data Security

We use reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online is completely secure. We cannot guarantee absolute security.

International Data Transfers

Because we may use service providers operating in different countries, your information may be processed or stored outside your country of residence.

Where required, we will take appropriate steps to ensure that such transfers comply with applicable data protection laws.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a copy of your information in a portable format.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications or targeted advertising.
• Lodge a complaint with a relevant data protection authority.

To exercise an applicable privacy right, please contact us through the Contact Us page on our website. We may need to verify your identity before processing your request.

Children’s Privacy

Our website is not intended to be used by children who are not legally permitted to make purchases or provide personal information without any required parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information unlawfully, please contact us so we can review the matter.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, service providers, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the Contact Us page on our website.